The Question: What Are the Consumer Rights for Online Shopping?


What are my rights as a consumer if I buy anything online and don’t find matching my expectations?

Answer: All UAE retailers, suppliers or traders including those selling online are subject to the consumer protection laws. According to article 5 of law no 24 of 2006, If goods were purchased from UAE store, refunds are available in two events: a) discovery of a faulty product; b) supplied product was of a different description. Also, the refund shall be during the proper time as per the law.

Contact Me







Main Menu

Contact Me